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land of smiles
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Shop Info
- zhenunleathers
- Opened on Apr 1, 2009
- Policies
- 386 sales
- 2728 admirers
zhenunleathersCarry All Leather Totes and Handbags |
zhenunleathers' Shop Policies
Payment
Paypal is the quickest way for me to receive your payment and for you to receive your product. Keep in mind that if you send an e-check, it takes approximately 7-10 business days to clear.
Shipping
I use the Thailand Post to ship my items. Items take approximately 10 - 15 business days to reach most countries. (10 business days to Australia and Canada and Europe. 15 business days to the USA, South America and Mexico.) This does not include any possible time held in customs. You can receive your tracking number upon request.
If you would like for your item to be expedited please convo me before making your purchase. I use EMS service which takes 3 - 5 business days (not including any possible time held in customs) to reach most destinations. The added fee for expediting using EMS is $25.
PLEASE SEND ME A MESSAGE WITH YOUR TRANSACTION IF YOU NEED FOR THE SHIPPING TO BE WITHHELD FOR FUTURE SHIP DATE!!!!
Shipping Address:
I will ship to your ETSY address and not your paypal. Please make sure that the shipping address listed under your ETSY account is correct.
Refunds and Exchanges
I will refund any non sale item minus shipping if you return the item in unused good condition prior to 15 days from the shipping date. you may also exchange your item.
For any item that is damaged during the shipping process, please convo me a photo with description. I will refund you the full amount plus return shipping within 24 hours of receiving the returned item.
Additional Policies and FAQs
Wholesale -
Please convo me with any wholesale inquiries
Last Updated March 15, 2012