zoik's Shop Policies
Welcome to zoik !
In my collection you will find newborn photography props, hats, wraps, headbands, pants and blankets. Some of them are available in sizes till 12 months too. All the items are hand knitting by me. I love knitting and I give a lot of care in my creations. I select only high quality yarn purchased in my local yarn store.
I accept paypal.It is easier and faster to be paid.Please note that you do not need to have a paypal account to pay.You can follow the links to pay with your credit card without creating a paypal account.
Items will be shipped by ELTA Hellenic Postal. My shipping cost doesn't include a tracking number . Delivery time to Europe is 3-5 business days, 5-10 days for USA and Australia.
Shipping upgrades are available but you need to contact me prior or soon after you place your order . An additional cost will have to be applied.
If they become lost or damaged it is not the sellers responsibility to cover such packages. If you would like insurance, please let me know and I will invoice you for the coverage.
Refunds and Exchanges
Please,read carefully the description of the item you are interesting before you buy it.
Note that color may vary a bit from display to display.If you want any additional photos,please let me know
I am happy to replace anything that is not 100%, I create all the work myself, so this means I also quality control them, I hope everything that is bought and sent is just as described and shown in my listings. Please convo me if you feel unhappy with your purchase.
I take pride in serving my customers with 100% capability, if you are unhappy about anything please convo me so we can work out a resolution.
Returns are accepted within 3 days of delivered shipment. Items must be returned within 8 days of return request and must arrive in the same condition in which they were received or they will not be accepted. I will refund the cost of the item minus shipping charges. Return shipping is the responsibility of the customer.
Additional Policies and FAQs
For bigger sizes than newborn please contact me through the conversation button about availability and cost.
Last Updated December 10, 2013