HandiGift's Shop Policies

Payment

We accept PAYPAL.

Payments must be made within 3 days from order date. All unpaid items will not be posted and will be relisted.

Shipping

Domestic Orders

Domestic orders are sent via Royal Mail. All orders to up to 1000grams (2.204 lbs) will charged a 2.50GBP flat rate. Domestic orders with totals under 10GBP will be posted via First Class Mail. All orders with totals above 10GBP will be posted via Priority Mail with Confirmation(Recorded Signed For). First class delivery is estimated to 2-3 working days.

All orders of more than 1000grams will be invoiced for the extra cost of shipping. Orders will be dispatched only after we receive payment.

European Orders
Orders for any country within the European Union are sent via Royal Mail. Rates start from 1.09GBP for less than 100grams (0-0.220 lb) orders. EU orders with total under 20GBP will be posted via Airmail. All orders with totals above 20GBP will be posted via Priority Mail with Confirmation (International Signed For). Airmail delivery for the EU is estimated to 3-5 working days.

International Orders (Rest of the World)
We ship to: USA, Canada, South American countries, Middle East, Asia, Pacific Countries, Australia and New Zealand

International orders benefits Airmail rates of the Royal Mail from 100grams and up starting from 1.58GBP for both Zones 1 and Zones 2. All orders above with totals above 50GBP will be posted via Priority Mail with Confirmation (International Signed For). International Airmail delivery is estimated to 7-10 working days.Please note that this is only an estimate, exact delivery periods vary from country to country. There is no return policy for International Orders.

Zone 1 : North and South America and American territories, Canada, Australia, New Zealand
Zone 2: Asia and Pacific Countries, Middle East

We ship Worldwide
Please note that we are not responsible for your orders once it is dispatched to the postal services. Orders posted via Airmail and Signed For services are covered by compensation to up to 34GBP. Orders with totals above 50GBP will be insured for additional coverage

Refunds and Exchanges

FAULTY GOODS RETURN POLICY

Handigift will only accept Returns for the following reasons:
# We sent the wrong item. (Highly unlikely)
# Item received is faulty

Content is substantially different from what was advertised
Requests for Returns for any reason other than those listed and of "Special Offer" products will not be accepted. Item should be returned with original packaging within 14 days from the date you received your shipment. We recommend using Registered Post when sending returns. Client should inform us for all Returns before posting.

Handigift will not be responsible for returns lost or damaged during delivery when using Standard post. In the unlikely event of goods being returned they will be examined thoroughly and if found to be defective. A replacement or refund will be offered depending on stock availability.

Handigift.com SPECIAL OFFERS do not have a return policy.

Last Updated June 30, 2008

Etsy's Policies

Terms of Use • Privacy Policy • Copyright Policy • DOs and DON'Ts