sonjaboo's Shop Policies

Welcome

Hello! Thank you for visiting my shop. All items have been handmade by me (unless they are obviously supplies that are listed) and I put much thought and care into each item. If you don't see something that you would like, just ask! If you see a sold item that is no longer in the shop, feel free to ask if I can remake it for you. Chances are I can, unless it includes a limited edition stamp/one of a kind button. In either case, I will create something as close as possible to the original!

Payment

I accept Paypal (and prefer it -- it is easier all around) but would consider money orders. (Purchase will be shipped after payment is received.)

Shipping

I try to keep shipping as easy and straightforward as possible -- and I also try to find the least expensive shipping I can! Each item that I ship is boxed and mailed in a padded bubble envelope and (knock on wood!) this has been safe and successful thus far. I ship first class and am more than willing to ship internationally. If you live outside of the U.S., I will pm you to let you know when I have shipped so that you may keep an eye out for your package. I mail within one week of payment (generally the next day!)

If you need something to arrive in a hurry, send me an email and we can figure out another shipping method! (Price will change accordingly.)

Refunds and Exchanges

If you are unhappy with any item that you purchase from me, feel free to return it and I will issue you a full refund upon receipt of the item.

All items leave my home with my 100% approval -- however, sometimes the mail is not as kind to a package as we would all hope! In that case, if your package arrives in an unhappy state, please let me know and we can work something out. If it is repairable, I am more than happy to repair it.

Additional Policies and FAQs

I am always interested in doing custom orders and can work with you on most requests! I am open to consignment orders and would consider wholesale. Please contact me for more information!

Last Updated June 30, 2008

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