RottenDolly's Shop Policies

Welcome

Rotten Dollies are a creation of mine that began mid 2005, with the first Rotten Dollies toy resembling that of a cat to gift to my sister.
Rotten Dollies are designer plush. They are aesthetically cute and yet quirky.

Fabrics used are often new and are sourced from stores available here in Palmerston North, New Zealand.

Keep an eye out for the Rotten Dollies website - 08/09

Please visit: http://rottendollies.blogspot.com for an update of all plushies/creations

Payment

Payment Methods:
- Paypal (available to buyers worldwide)
- Bank Branch Deposit/Internet Bank Deposit (available only within New Zealand)

Payment must include shipping if stated.
Payment would be preferred within five (5) working days of item sold.

Shipping

Shipping Information:
Rotten Dollies are packaged safely, snuggly and can be shipped worldwide.
Shipping costs are calculated with http://www.nzpost.co.nz

All shipping costs stated are that of a flat economy rate. If you would like your Rotten Dollies faster you will have to pay an extra cost.

International Customers: Shipping options Available - International Express Courier, International Economy Courier International Air and International Economy.

- International Express Courier: 1 - 6 days delivery worldwide

- International Economy Courier:
-- Australia: 2 - 3 days
-- South Pacific: N/A
--East Asia and Northern America: 4-6 days(Canada, China, Hong Kong, Japan, South Korea, Singapore, Taiwan and the USA only)
-- UK and Europe: 5-6 days (UK and Ireland only)
-- Rest of world : N/A

- International Air: 3 - 10 days delivery worldwide

- International Economy: 10 - 25 days delivery worldwide

New Zealand Customers: Rotten Dollies are sent via courier at an extra cost you can choose to have your Rotten Dollies delivered over night and on Saturdays.

Refunds and Exchanges

Rotten Dollies can not be held reliable for any items lost in transit, though we will assist if there should be any problem. Items will be sent via track so we can keep a safe eye on them.

Currently not exchanging items.

Additional Policies and FAQs

FAQ - coming soon.
Custom orders - coming soon.

Last Updated June 30, 2008

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