SierraArtGlass's Shop Policies

Welcome

I have been creating in one fashion or another since I was young. Everything that I have learned over the years (sewing, drawing, painting, beadwork, stained glass.....) has brought me to the place I am right now. I wish I had time for all of my other interests but for now I'm sticking with creating fused glass jewelry and some metalsmithing. Each piece of jewelry that I make is individually handcrafted in my studio.

Payment

I accept PayPal. Payment in full is due within 10 days. Your order will be shipped immediately after receipt of your payment.

If payment is not received within 10 days of your order, or other arrangements made, the sale will be canceled and I will relist the item.

California State sales tax will be added to California delivery address automatically when making payment through PayPal.

Shipping

I do combine shipping charges if you purchase more than one item.

Upon receipt of payment in full, your item(s) will be shipped immediately. All items will be shipped via first class mail with delivery confirmation.

If you would like your purchase shipped priority mail, insured, UPS or FedEx, please let me know and I'll adjust the amount due for shipping to reflect the actual shipping fees, as per your request.

Refunds and Exchanges

Please contact me within 2 days of the receipt of the item for a refund if you're unhappy with your purchase. Refunds will only be issued if the item is returned to me within 5 days of notification of return in the condition you received it. YOU pay for return shipping back to me and I'll refund the cost of the item ONLY.

Last Updated October 03, 2008

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