RubyFantastic's Shop Policies

Welcome

Thank you for taking the time to visit my little corner of Etsy! I am still humbled with every sale and feel incredibly appreciative that my designs appeal to even one person. I love to explore color and texture to create fun, whimsical pieces that may bring a little joy to someone. Because creating brings more than joy to me.

Payment

I prefer PayPal but I will accept personal checks and money orders but will not ship order until funds have cleared.

Shipping

Shipping quickly is important to me as I am impatient and like to recieve my mail quickly. Once payment has been received, I will ship orders within 3-5 days unless otherwise stated in the listing, usually quicker.

I use first class mail USPS. Due to some recent complications, I will be adding delivery confirmation to my shipping and will have to raise shipping prices a little...sorry!

Refunds and Exchanges

I believe in providing unique quality designs to my customers. Afterall, why else shop handmade? If there is a problem with your purchase once it has arrived safely to your doorstep, please contact me so we can work it out. I do not offer outright refunds but will certainly be happy to exchange your purchase, especially if a different size is needed. Who am I kidding...I'm a real pushover so let me know if there is a problem :)

Additional Policies and FAQs

I am currently wholesaling/consigning/dropshipping online as well as in brick and mortar stores and would love to expand in these areas. Please contact me for terms and prices. Generally, I'd like a 50% deposit on wholesale orders.

Last Updated October 27, 2008

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