wonderlandquilts's Shop Policies

Welcome

Welcome to my shop! I hope you enjoy what you find. If you are viewing this page, I hope it means that you'd like to purchase something. My policies are pretty basic since I am just starting out.

Payment

I accept check, money order, and PayPal. My preference is for PayPal - I think this is easiest for both myself and my customer. If you chose to send me a check or money order, please do so within a week of making your purchase and let me know that you have sent it so that I can keep an eye out. Once I've received it I will let you know and when it has been successfully deposited in my account, I will also let you know (and send you your merchandise!). This can take up to 7 days after I receive your check or money order in the mail.

Shipping

I like to make use of packing and shipping materials that I have lying around. If I suspect that I won't have appropriate packaging available, I've included the purchase of packaging in the cost of shipping. I prefer to ship via UPS (they're right across the street from my home and they are open until 7pm!) but if you prefer, I will ship via USPS. This may delay shipping, because thier hours are not as convenient. I will insure all packages for the cost of the item. If you want extra insurance, we can discuss. If you want to schedule a pick up or delivery instead of shipment (DC metro area only, please), drop me a line.

Refunds and Exchanges

If your item is damaged in shipping, please send it back to me in the condition it arrived and I will do what I can to repair the piece. If I cannot repair it, I will offer a refund or an exchange. My art pieces are one of a kind, so my refund and exchange policy matches. If items are lost by the shipping service, I will refund your purchase when I received a payment from the shipper's insurance.

Additional Policies and FAQs

If you have any other questions, please just send me an e-mail!

Last Updated June 30, 2008

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