jessicajane's Shop Policies

Payment

Payment is due upon purchase, and up to 3 days after.

Shipping

I ship first class unless otherwise requested. I usually ship within 3 to 5 days of payment, unless it is a custom order it may take up to 5 or more days depending on how busy I am.

If you want priority shipping, express, insurance or confirmation, please contact me before you make your payment. I will adjust your order to reflect the changes.

Shipping prices include cost of packaging, gift box your item comes in, and postal cost

Refunds and Exchanges

All sales are final. Returns and exchanges will be accepted if there is a problem with the workmanship. Please contact me within 10 days of sale date to fix any problems with your purchase. I am not responsible for lost packages. Please contact me to get insurance or a tracking number.

Etsy's Policies

Terms of Use • Privacy Policy • Copyright Policy • DOs and DON'Ts