lucid's Shop Policies

Welcome

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Welcome to Lucid Studios! I am a metalsmith and designer based in upstate New York and I make everything you see here in my workshop with my own two hands. Enjoy, take a look!

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Payment

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PayPal and all major credit cards welcome!

If you don't have a PayPal account, never fear - You can still pay with your credit card through PayPal without signing up. See this link:

http://www.etsy.com/faq_buying.php#pay_with_credit_card

If you prefer not to use PayPal I accept all major credit cards as well. Simply contact me!

All New York State residents pay 7% sales tax.

Shipping

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I ship to your Etsy address! If you would like me to ship to an alternative address please send me a quick message.

I combine shipping. First item ships for the listed price, additional items ship free.

Domestic orders ship via USPS Priority Mail and orders over $50 include insurance. International orders ship via International Air and do NOT include insurance. International customers are also responsible for all customs fees and duties.

If there is a $5 or more discrepancy in international shipping charged I will refund the difference.

And please, if you would like expedited shipping or to add insurance to any order do contact me before completing your order!

Refunds and Exchanges

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I can not be held responsible for items shipped without insurance and lost en route so please contact me before finalizing your order to purchase insurance if you are concerned about postal quirks.

Specifically, I want you to be thrilled with your purchase at Lucid Studios. If you aren't, let me know and we'll work out a refund or exchange. If you are, let all your friends know!

Additional Policies and FAQs

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Please leave feedback! It's a fabulous tool for everyone.

Last Updated September 29, 2009

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