electricboogaloo's Shop Policies

Welcome

My goal is for this transaction to be the most mind-blowingly smooth and simple purchase you have ever made. But sometimes things go wrong, or you need me to ship your purchase to Baltimore instead of Walla Walla, or the mailman bends the stay-flat envelope marked "DO NOT BEND" over his knee and shoves it into your mailbox.

Convo me, please. I will make everything better.

Payment

You have to pay for the items you buy in my shop. I'm sort of picky about that because I'm trying to support a family here. Paypal is easiest for me, but if you are a Paypal hater, I can take a personal check. This will slow your order way down, but hey it works.

Chart depicting shipment times: (to scale)

Customer paid with Paypal: --*
Customer paid with check: ----------------------------*

Shipping

I ship all orders as quickly as possible. Because I am neurotic! It has taken me more than 30 years to get my act together and if I am behind on orders then I must suck at being a grown up and oh my god everyone will hate me and what am I even doing?

So I ship orders quickly.

Twice a week, usually on Tuesdays and Fridays. But if:
* my kids are throwing up or
* my mom flutters into town without warning or
* suburban life suddenly overwhelms and my family demands my full attention

...then I could in theory ship out only one time that week. This means that 7 days is the ABSOLUTE longest your order will take to go out. Most orders go out within 2 days.

SOMETIMES I forget to check the little "Shipped" box that etsy provides. If you are ever worried that your order hasn't shipped, please just convo me and I'll let you know the status.

Refunds and Exchanges

Please contact me ASAP if anything is lost in the mail, damaged, or just arrives and doesn't match the right shade of blue in your living room. My job is to make sure your item arrives to your door safely, and I want you to love it.

* I will REPLACE anything lost or damaged in the mail
* I will HAPPILY EXCHANGE anything you aren't 100% thrilled with in every possible way

Additional Policies and FAQs

I love custom orders, wholesale, and general niceties. Convo me!

Last Updated June 30, 2008

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