vuelodepapel's Shop Policies

Welcome

Hi! Welcome to my little shop.
Please be sure to read the below stated info BEFORE purchase.
If you need assistance, just contact me!

Payment

- Prices in US Dollars. PayPal only, please. If you don´t have a PayPal account, don´t worry, with a valid international credit card you´ll be just fine.
- Please pay IMMEDIATELY, and be sure that you have completed the payment process. If it hasn´t been completed within 3 days, the transaction will be cancelled and the item relisted for sale.

Shipping

- Items will be shipped within 5 business days after payment has been received.
- Items are sent by regular airmail. Let me know if you´d like your package to be sent by certified mail.
- If your Etsy mailing address (provided during checkout) doesn't match your PayPal mailing address, your items will be shipped to the Etsy one.
- International buyers, please allow 10-15 days for delivery.
- International buyers, you may be charged with customs fees/taxes when items arrive. If so, I won't be responsible for those fees.

Refunds and Exchanges

- If you´re not completely satisfied with your purchase, let me know within 4 days of receipt of the items. I will gladly refund the sale price (minus shipping price). In order to refund your money, items must first be returned in their original packaging and in the same condition as they were upon receipt. Dirty, used or damaged items won´t be accepted. Please make sure returning items are well packaged, as I won´t be able to refund your money if they arrive damaged. Return shipping fees will be at your own cost.

Additional Policies and FAQs

PACKAGING/WRAPPING:
- All items will be nicely wrapped and sent in bubble envelopes or bubble wrap to prevent damage.
- When possible, I will reuse packaging materials, like bubble wrap, wrapping paper and such. Of course, they will be clean and in good shape and your items will be packaged with care... Reduce, reuse, recycle!


I work in a smoke free & pet free environment.


Any questions? Just contact me!
Thanks for stopping by!

Last Updated July 23, 2008

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