yellowcraftychick's Shop Policies

Welcome

Hi! I make books because I find beautiful paper inspiring. The rich textures and colors continually amaze me and they are a pleasure to work with!

Most of the journals in my shop are one-of-a-kind. I make them according to the materials I have on hand and what is inspiring me that day! Oftentimes I'll go with a theme and make a handful that are similar, but rarely do I re-create any exactly. The exception to that would be the little albums - MOO minicard albums, photo albums and business card albums. Those can almost always be re-created, as long as I still have the original paper/cloth.

Please note that if you order a MOO minicard album, expect an additional 3-5 days before shipment. Each album is handcrafted when you place your order - I want your MOO cards to be happy in their new home!

Payment

I currently only accept payment by Paypal. Please pay within 24 hours of purchase. If you do not, I'll first contact you with a friendly reminder then I'll have to cancel the sale and re-list the item, if I do not hear from you. If for some reason you need to cancel the sale, please let me know as soon as possible, as I package things up quite quickly after the purchase is made.

Shipping

I generally ship in-stock items within 2-3 days of receiving payment, depending on the day of the week the purchase was made. I ship everything First Class mail - both domestic and international purchases. I can ship Priority, or even Express, if you prefer, just let me know *before* you pay and I will send you an updated invoice. Please be aware that expedited international shipping is a substantial increase in price.

Insurance is not included in the shipping price. I will gladly add it to any order upon request and I recommend it for larger orders.

I will always let you know if there is some reason I will be unable to ship your item quickly. It hasn't happened yet!

If I greatly overestimate your shipping charges I will refund you the difference as soon as I find out.

Please note that shipping times vary widely, I cannot be responsible for the transit time of an item after it has left my hands. Any customs fees are the responsibility of the buyer.

Refunds and Exchanges

I generally do not offer returns or exchanges. As each situation is unique, please contact me as soon as possible if you have any problems with your order!

Additional Policies and FAQs

I welcome custom orders and alchemy requests, feel free to contact me with any questions!

Last Updated June 30, 2008

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