sweetcharlotte's Shop Policies

Welcome

Welcome to SWEET CHARLOTTE! Please take a moment to review my store policies and dont hesitate to convo me if you have a question that you cant find the answer to here.

Payment

At this time I am accepting Paypal, money orders, and personal checks.

*please note: items will not be sent until MO is received or check has cleared*

Items must be payed for within 3 days of "purchase" or the sale will be canceled, unless we have made different arrangements via convo.

Shipping

Upon receipt of your order I will send an aknowledgement and estimation of ship date.
I ship most orders withing 5 days of purchase and use delivery confirmation on all US orders and tracking # is available upon request.
Please convo me if you would like to register or insure your order and I can gladly add it to the total

Refunds and Exchanges

I will accept returns and exchanges if item is returned in original condition within 10 days of receiving it. (with exception of the lace bridal shrug)

Additional Policies and FAQs

-Custom Orders-
I am happy to accomodate custom orders. Whether you are looking for personalized sizing for a hard to fit body or a variation to my existing designs. All custom orders are filled and shipped within a week.
-Details-
-All of my items come from a smoke/pet free home.
-Everything is cleanly finished and overlocked were necessary
-Please check my feedback for my rave reviews :)

Last Updated August 02, 2008

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