artistonthemesa's Shop Policies

Welcome

Welcome to my Etsy shop!

I am an artist working in acrylic paintings on canvas, featuring florals, landscapes, cacti, Southwestern architecture and more!

Payment

I accept payments through Paypal only. Buyer must be verified with a confirmed address. Paintings will be shipped only after funds have cleared.

Shipping

I offer free UPS Ground shipping to the 48 contiguous United States, which includes insurance and tracking. Please contact me at artistonthemesa [!at] yahoo.com for shipping rates to Alaska, Hawaii, Puerto Rico, US Virgin Islands, APO/FPO and international destinations. For international destinations, shipping costs will be determined by the destination postal code. Please be aware that you (the buyer) will be responsible for paying the shipping, duties, taxes and brokerage fees determined by the destination country.

Refunds and Exchanges

If you are not satisfied with your painting, you must notify me within three (3) days and return it to me within seven (7) days from the date you received it. It must be in the original packing and shipped to me at your cost, with tracking and insurance included. I will issue a full refund of the purchase price once I receive it back in the original condition.

If the package arrives to you damaged, please keep the shipping box and packaging materials and contact UPS at 800-742-5877.

Last Updated June 30, 2008

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