CookiesCreations's Shop Policies

Welcome

welcome you to my shop. Take a look around. Even if you don't buy I hope you come back again.
I want shopping with me to be a good experience so If you have any problems please contact me.

Payment

PayPal is the preferred method of payment. I also Accept money orders. Payments must be made at time of intial sale or item will be returned to listing.

To pay with a credit card choose PayPal. You do not need a PayPal account. Once you choose this option at checkout there is an additional step to complete the transaction. Just click on PayPal logo to "pay now"'and complete the transaction at their secured site. It's easy!

Shipping

All purchased items are shipped via USPS mail ( first class or priority) and will be shipped within 3 business days of payment receipt. Insurance is not included in the shipping costs. If you would like insurance added, please contact me and I will send you an adjusted invoice.

Refunds and Exchanges

I hope you will be happy with your purchase. If you are unhappy for any reason you may request a refund (minus shipping costs), contact me first for authorization within 10 days of purchase. The item must be returned in the original condition and packaging. The buyer it responsible for the return shipping costs. You can contact me at creations1289 [!at] aol.com or through Etsy conv.

Last Updated June 29, 2009

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