cindysowers's Shop Policies

Welcome

Thank you for stopping by! Below you will find some important information about my payment, shipping and return policies.

You're a Doll!
Cindy

Payment

I accept every major credit card via PayPal. Even if you do not have a PayPal account you can pay for your purchase through the site with a credit card.

Payment for purchases must be received within three days, or the sale will be cancelled and the item relisted.

I now offer a three month Layaway plan for any items in my shop over $100.00. I will gladly reserve any item(s) for you and allow you to make payments over a 90 day period. A non-refundable 40% deposit is required, but any amount of subsequent payments can be made over the 3 month period. If you are interested, please convo me and we can work out the details!

Vermont Residents: Paypal will automatically add 6% sales tax.

Shipping

1. Shipping within the United States is usually $5-$7.00 for a single item, and discounted for additional items if shipped together - USPS First Class Insured.

2. International Shipping Available- USPS First Class International with Certificate of Mailing. Please be aware that International shipments may be subject to customs fees and tariffs that are not covered in my shipping estimates and are the responsibility of the customer.

3. Please convo me if you would like your order shipped outside of the United States or via a different method (additional shipping charges may apply and will be calculated based on actual shipping costs).

Refunds and Exchanges

Returns are for store credit only and are handled on a case by case basis. If you have any questions about an item, please feel free to convo me before purchasing! I am happy to answer questions.

To initiate the return process, please contact me within 3 days of receipt. Items must be returned in their original condition.

Additional Policies and FAQs

My dolls are not intended for small children. Though they are quite sturdy and I take great care in constructing them, they are strictly ornamental and not meant for play.

Last Updated September 27, 2009

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