Robin42's Shop Policies

Welcome

I enjoy all kind of art and creativity. You never know what you will find in my shop since I make what I like and what I feel like at that particular moment in time. Although I do sometimes make duplicates of items all items are hand made and so are one of a kind. If I do make more than one item it is usually in very limited numbers (usually less than 4)so if you see something you like you should purchase it because it's not likely I will be making more.

I am a part of the ETSY team, EtsyFOLK. Our talented artists, create patterns,make prim dolls, do needlepunch, knit,and paint. Type EtsyFOLK into the search bar into the search bar --titles & tags, to see all their listings. You will find lots of variety and fine work.

Payment

I would appreciate payment within three days of purchase. If you need longer just let me know and I'll be happy to work something out with you.

Shipping

I ship via regular letter mail in a bubble envelope for protection. This is the least expensive shipping option for you but it isn't tracked and doesn't have insurance. If you would like to add insurance or tracking, please convo me and I'll let you know the cost to your destination. It seems shipping costs from Canada for this type of shipping is rather expensive but I am happy to ship whichever way you feel most comfortable with - it will just cost you a more.

Also please note that items are shipped from Canada and may take longer than you are used to reach a US destination. I usually ship the day after payment is received but can't be held responsible for a delay by Canada post. Thanks for understanding.

Refunds and Exchanges

If for any reason you are not happy with your purchase it may be exchanged for a full refund (minus shipping costs). The item must be returned within 7 days from when you received it and must be in "as new" condition.

Last Updated August 14, 2008

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