DarkStar's Shop Policies

Welcome

Hello Vintage Lovers,

All (or at least most) of my items listed are gently-used. I sell them AS IS. I am a stickler for detail, and prefer to only sell items that are in very good, if not excellent condition. If there are flaws in my pieces, I try to point them out so that the buyer knows exactly what they're getting. Having said that, I may occasionally miss something. I will also list very unusual pieces, even if they aren't perfect.

Payment

I prefer PayPal for payments, because it's easy, and free to sign up for. It also offers protection for you as a buyer.

***IMPORTANT: When you purchase an item from me, PLEASE double-check and make sure your shipping address in PayPal is current and up-to-date. I ship directly from PayPal, and whatever address that is listed in your PayPal account is the one the parcel will go to. I can't be held responsible if you forget to update your address, and the parcel goes to the wrong address! Thanks.***

I usually ship within 24 hours of payment in full, so the sooner you send me your payment, the quicker you get your item. If you're unable to send payment within the 24-hour time-frame, just please shoot me an email. I definitely prefer to be paid for an item within the week if I am to leave positive feedback for a buyer. Depending on the situation, I will only be able to hold something for so long without payment before I must put it back up for sale. Like I say, as long as there is good communication, I am quite flexible and accomodating. I do this for fun, and want everyone's buying experience to be a positive one.

***A note about FEEDBACK:

I reserve the right to cancel a sale, based on a person's feedback score. I am happy to do business with folks who intend to pay for the items they 'purchase' through Etsy. If it appears that a person isn't going to pay for something in a timely manner (within 24 hours) or lacks communication skills (ie: doesn't answer convos or emails), I will cancel the sale. It's common courtesy to be honest and upfront if you can't make a payment on something you purchase through this site.

Shipping

A QUICK NOTE ABOUT MY PRICES:

Lately, I've been very unsatisfied with the prices I am able to get for my customers. Please understand that the shipping price listed includes no "plumping", or any attempt to make a profit on my part. It is my cost, shipping from here in Canada.
Canada Post's prices are outrageous in my opinion, but unfortunately I don't have any other options right now. I intend to write them a nasty letter and tell them so! (as if that will make any difference...sniff...) So thank you to my customers for supporting my little shop, despite this ongoing battle with CP.

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I'm in Canada, and I ship world-wide. I generally ship by Small Packet Air. This seems to be the most affordable and timely method of shipment. In general, you will get your item (once paid for) in 7-10 business days, and this usually includes insurance. I will always list the shipment details at the bottom of every item page, in case you're wondering. :)

If you are outside the US (Canadians or Europian countries, etc...) please convo me with your location (and postal code) for a shipping quote, as the prices vary with every country.

I love to COMBINE SHIPPING, so if you're interested in more than one thing, convo me and I will endeavor to get you the best rate possible.

I'm also extremely pleased to state that most, if not all, my shipments are delivered in a most CARBON-NEUTRAL fashion: on foot! Yes, even in snowstorms! The post office is a nice 20-minute stroll away from my house, and I like to hoof it if I can. If I can't, I generally drop off my shipments while en route to somewhere else. So rest assured, your purchase from me is an environmentally friendly one! Viva l'environment!

Refunds and Exchanges

I'm unable to provide refunds or exchanges at this time.

Additional Policies and FAQs

All in all, I want you to be happy with your purchase. If you have any problems, please contact me, and I will do my utmost to help you.

Happy browsing.....I hope you love my shop!

Last Updated July 22, 2009

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