juliakostreva's Shop Policies

Welcome

Thank you for checking out my new etsy shop! I am a graphic designer who recently fell in love with letterpress, etching, and silkscreening. I am just beginning to create and sell new artist prints.

Please keep me bookmarked to see the new prints I add to my store.

Payment

I only accept Paypal through etsy.

Shipping

PACKAGING
We make & sell many types of handmade wares - some ship in a tube, some ship in a stayflat, box or padded envelope. I know shipping costs are ridonkulous right now but please understand for limited edition work it's worth paying a bit more to make sure it arrives safely. If you have a concern about how your order will ship please convo me before ordering. If you order a single or a few prints they ship in a tube which is the safest way to transport them without damage, simply unroll and lay flat when they arrive. I only ship flat for orders of 10 or more prints & there is an additional charge.

UPS
I ship certain wares UPS to easily track packages and it includes insurance for loss or damage for the full amount of your order, no PO Boxes - for these items consider shipping to a commercial address instead of residential address since you need to sign for the package.

Refunds and Exchanges

"Art not Walmart!"
I am so sorry, I do not offer refunds as a rule - only exchanges unless something was clearly defective before it left my hands (see shipping info for protection en route to you). Please let me know if you are not satisfied with your purchase for any reason and I will evaluate per situation - I want you to love what you order.

Shipping insurance is recommended as no one is perfect & sometimes packages get run over by a truck on their way to you - no kidding, please ask me if you need more info.

If you get an incorrect order or if you receive a damaged package you must tell me within 1 week of receipt so I can correct the situation.

Additional Policies and FAQs

I would love to do CUSTOM work! I am a young graphic designer and would love to take on more freelance projects: unique wedding invitations, posters, business cards, design work, etc.

You could make money by selling a custom letterpress poster - I can do tour merchandise for bands and it's a great way to make cash while promoting your event with a collectible piece of art.

Please do not steal my art, that's not nice. I work hard to come up with original ideas for my art and products - you can too.



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As with all handmade work - items are different from piece to piece. My prints are hand pulled, using wood blocks and type, etching plates, or silk screens with hand mixed inks. The characteristics of the materials I use sometimes create texture, wood grain & a distressed look when printed. The process sometimes creates ghost images on the back of the paper. These are not defects, the ink has not smeared, transferred or melted in transit. If you have any questions please ask!

Last Updated June 30, 2008

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