melonheadknitwear's Shop Policies

Welcome

It's all about the fibre and I want you to love the design as much as I enjoyed creating it. The West Coast of British Columbia provides the ideal inspiration.

Payment

We are happy to accept paypal as well as Visa and Mastercard. Please forward your payment within 3 days of the sale or the item will be relisted. British Columbia residents will pay GST and PST on adult designs. Other provinces will have GST added to the cost.

Shipping

I ship everything by Canada Post Expedited Post so that the items are trackable. I have been very lucky with my orders getting quickly to the U.S., but there is always the possibility that it could take up to 10 days to get your item. If you are local, a convenient pick up or drop off can easily be arranged.

Refunds and Exchanges

All order automatically include insurance. I do not offer refunds, but can offer an exchange on any item that is new, not worn and still includes the original tags and packaging.

Additional Policies and FAQs

I am unable to fulfill consignment or custom orders at this time. I do have the ability to do small wholesale orders with a $200.00 minimum.

Last Updated June 30, 2008

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