equivoque's Shop Policies

Welcome

My portfolio consists primarily of Polaroid photography at this point in time. While I occasionally offer original Polaroids, I mainly sell prints from digital scans of the originals. I offer chromogenic prints on archive quality Kodak Edge, Kodak Endura, or Fuji Crystal archive papers.

Website : http://www.equivoquephoto.com
Etsy related blog: http://equivqoue23.blogspot.com
Photoblog: http://equivoque.wordpress.com

Payment

✻ Payment is required within three days of purchase. In the event that you need more than three days, contact me via email or Etsy conversation.

✻ I currently accept PayPal and money order. I accept "other" as a means of dealing with promotions and trades. Thank you!

Shipping

✻ Your order will ship within 3 business days from the date of receipt of payment. You may check the status of you order the Purchases section of "Your Etsy".

✻ Shipments will be sent to the address indicated on your Etsy receipt.

✻ Prints are packaged in a photo mailer and marked "Do Not Bend". Each print (8"x10" and smaller) is protected in a cello sleeve. I always ship via USPS. I DO NOT track any of my packages, as this is a cost I would have to pass on to the purchaser. If you would like to have a tracking number, you must contact me BEFORE placing an order, which will affect the shipping charges.

✻ Buyers are responsible for all customs fees, taxes, or receiving fees incurred. Buyers are responsible for knowing and abiding by any import restrictions to their country from the United States.

Refunds and Exchanges

✻ I always mark packages "DO NOT BEND", so please note that I cannot be responsible for damages incurred during shipping. Refunds and exchanges will be considered depending on the situation. Should you have a problem, please, contact me as soon as possible by email or Etsy conversation, so that we can work out a fair solution. My goal, of course, is to have you as a satisfied collector of my work.

✻ If you want to notify me of damaged items for possible replacement, please, provide photos of the damage. If you have not received your order in a reasonable time, please contact me so that we can find a solution. I will resolve the problem within a maximum of TWO month from the date of purchase.

Additional Policies and FAQs

✻ If you want to receive updates, I invite you to visit my blog at http://equivoque23.blogspot.com, where you can either choose to follow my blog or sign up for email updates.

All work and images ©2005-2009 equivoque/Elinor Scott-Sutter ~ All rights reserved

Last Updated June 30, 2008

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