lake's Shop Policies

Shipping

DOMESTIC SHIPPING - Most items are individually handmade to order. Please see item description for production time. I mail all domestic orders USPS first class (3-5 days est.), insured with delivery confirmation. Please contact me before purchasing an item if you would like to upgrade shipping.

INTERNATIONAL SHIPPING - All International shipping may be subject to customs fees (rates vary by country).
The shipping rate quoted under the item descriptions is for First Class shipping. The postal service does not state the shipping time for this method. In my experience shipments have arrived in ten days to three weeks. Also, THESE ITEMS CANNOT BE TRACKED OR INSURED. Although I have yet to have any problems with First Class shipping, I cannot offer refunds on lost shipments sent this way.

-Registered (high security) mail includes indemnity insurance and will cost an additional $6 to $10 - depending on country of destination. This method delays delivery time quite a bit - possibly over a month.

-Priority Mail is expedited (6-10 days) and insured and will cost a total of $20 to $25.

Please contact me if you prefer either of these methods and I will send you an adjusted invoice for the new cost.

Refunds and Exchanges

I do want you to be happy with your purchase. I take great aims to uphold a high level of craftsmanship. I also try to show the item clearly and with listed measurements. Please read item descriptions thoroughly and contact me with any questions before you make a purchase.

That being said, exchanges are possible if contact is made within 5 days of package receipt. All jewelry must be shipped back with postal insurance, unworn, in its original packaging and condition. Buyer is responsible for all shipping. Refunds will be considered on an individual basis. Please, please contact me with any issues.

Last Updated December 05, 2009

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