annewhitedesigns's Shop Policies

Welcome

Just another Thank You for stopping by my shop! I have been working with polymer Clay for 16 years now and am as addicted as ever! As you can see in my work, my favorite technique is the time tested "caning".

I also have another shop here on Etsy, Blue Dog Beads, where I sell beads, buttons and charms (all polymer clay of course!)

I hope you find "something" that you like. However, if you found "something" and it is gone, contact me and perhaps another "something" could be created!

Payment

I love Paypal and it is my preferred method of payment. I do except checks or money order too. If you are paying by check, please note that item(s) purchased will not ship until check has cleared.

Note on PayPal: You do not need an account with PayPal to use their service.

Shipping

All items purchased will ship out the following day of purchase with the exception of Holidays. I will do my best to get them out at that time as well. (Just can't guarantee it)

I ship USPS but if something is needed sooner than can be
deliverd by USPS, contact the shop and we can work something out.

Insurance and Delivery confirmation is also included w/ shipping

Refunds and Exchanges

I want you be be completely satisfied with your purchase! How could I get you to come back to my shop otherwise? :)

If something is not right with your purchase, I offer a liberal 15 day refund/exchange policy less shipping costs. Shipping costs to return item are paid by customer. Please contact me before returning any items. If an item has been damaged in shipping, contact me as soon as you receive the damaged item.

Additional Policies and FAQs

I can do special orders or make duplicates of what I have, or have had, in my shop. Please contact me for further information

Last Updated September 11, 2009

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