mousiemasala's Shop Policies

Welcome

Welcome to Mousie Masala. Thank you for taking the time to browse my shop .. Its always been my dream to support myself through my artistic/crafty pursuits. I'm proud and happy to be a member (buyer and seller) of the Etsy community!
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You can visit my website at : www.mousiemasala.com or my blog (at www.knottymouse.com)to see what I'm working on!
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Payment

I only accept payments via Paypal. If I receive an E-check via Paypal I will hold your order until the funds clear my account and then ship as usual. I will hold an order without payment for only 48 hours unless other arrangements have been made (PM me) - otherwise the item will go back into the shop for another customer to purchase.

Shipping

I ship packages via USPS First Class Mail or USPS Priority Mail with Delivery Confirmation and I ship international orders the most economical yet quick method to insure your shipping costs have been used to their full potential. I am NOT responsible for lost packages unless insurance has been paid for on the order. If you would like to add insurance.. please convo me or let me know in your purchase message.

** I will happily ship to ANY location as long as you are willing to pay for shipping! -- PM me for rates.

Refunds and Exchanges

While I do hope that everyone will be happy with the items I sell in my shop and try to describe and photograph each item to a 'true to life' level.. I do not offer returns unless an item has arrived damaged. Please make your selections wisely and remember that your monitors color settings may be different from mine.

Additional Policies and FAQs

Please do not resell items from my shop without my permission. If you would like to arrange a small wholesale-type order.. please convo me for information.

Thank You!

Last Updated September 16, 2008

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