kbean's Shop Policies

Welcome

Hi there! Thanks for having a look-see around my shop. My name is Kathryn. I am very excited to be sharing my artwork with this fantastic community!

I paint primarily with encaustic. "What is THAT?" you say? The short story is: I paint with beeswax. You can read more about the long story in my profile.

Read on for more info on my shop policies...

Payment

I am currently accepting PayPal only.

Shipping

All items will be shipped within 1-2 days of payment received. I ship via USPS First Class Mail. Contact me if you'd like a shipping upgrade.

If your PayPal and etsy addresses do not match, I will ship to the address provided by etsy. If you'd like your item shipped to a different address, say for a gift for a friend, let me know in the "message to seller" section of the checkout process.

I package all items carefully, using reused/recycled materials whenever available, which is most of the time, as I have a huge stockpile of discarded papers and cardboard!

Refunds and Exchanges

If for some reason you are unhappy with your new artwork, contact me immediately and we can try to work something out. I’m a pretty reasonable person. :)

Additional Policies and FAQs

I am definitely open to custom orders, if you are interested. Let's get creative together. :)

If your questions or concerns haven't been addressed here, feel free to send me a convo anytime!

Last Updated December 08, 2009

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