kale's Shop Policies

Welcome

Hi there!
Welcome to my shop and thanks for stopping by. I make a lot of cute, weird things and I love them so much, I want to keep them ALL. I'm trying to learn to share, but it's not easy. Each little guy is made entirely by hand and I spend many hours with him or her. Or it. Please look around and I hope you find something that you like.

Payment

To keep things simple, I prefer to use paypal. I love folks who pay right away so I don't have to worry that it was a mistake! Please pay in full within 3 days. If I don't receive payment by then, I will have to cancel the order and re-list the item. Thank you for understanding.

If you DO purchase something by mistake, or if you change your mind, PLEASE let me know as soon as possible. I am very understanding :)

Shipping

I ship as soon as possible after the payment clears (usually within 3 business days). Packages will go out first class USPS, with delivery confirmation, for domestic delivery. International orders will go out first class USPS; tracking info is not available for this option, unfortunately.


If you would like some other kind of shipping (including international delivery with tracking), please convo me before ordering and I'll see if I can figure out how to do it.

Refunds and Exchanges

I make every single thing in here entirely by hand. Everything is hand stitched (except for works on paper that specify machine stitching). Items *may* have some minor imperfections, but I do my best to make them nice.

Just about everything in this shop started off as something I planned to keep for myself, so if you have a problem with something that you purchased, please let me know as soon as possible (within 7 days). I put a lot of time and love into making these things and I only want them to go to good homes. If you don't love your kale handmade doo dad, I want it back!

Additional Policies and FAQs

All items are from a smoke-free and (sadly) pet-free home.

Last Updated September 16, 2009

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