sophiehillartist's Shop Policies

Welcome

That Vintage is all about Our Vintage.

That Vintage cracked it's own egg in the warm month of February 2008 and fell into the hands of Sophie Hill, a Launceston based bird-obsessive artist and lover of all things handmade. That Vintage pieces are created using a delightful range of fabrics sourced from around the world, and the beautiful timbers that Tasmania has to offer in our own backyard.

They are made with love and really, that is all that's needed.

Payment

I accept PayPal.

Items will be shipped once payment has cleared (including the ever annoying pending e-cheques!) If you pay with an E-Cheque, I will Convo you to remind you that items will be held until the cheque has cleared.

CONFIRMATION OF SHIPPING will appear with the postage date in the feedback that I leave for you, on the same day as posting your goods.

Shipping

Items are posted out every Wednesday, unless otherwise stated. I ship by airmail and take the time and effort in packaging and securing your goodies in bright and colourful packs. Bubblewrap, tissue paper, sturdy postage packs and sometimes boxes are what I use, plus a huge stack of brightly coloured paper, stickers, sticky-tape and all that jazz, to ensure that your package doesn't get missed by anyone. If you purchase from me - the packaging alone will forever be stuck in your head!

Refunds and Exchanges

Within 14 days of receiving, please contact me via Etsy Convo and we will discuss your specific situation.

Additional Policies and FAQs

Please keep in mind that my little love-babies are all handmade and crafted with love, so treat them kindly and with the utmost care and delicate hands! But most importantly - enjoy them!

Last Updated November 02, 2009

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