executeme's Shop Policies

Welcome

Please read the following shop policies before ordering, thank you!

Payment

At checkout you have the option to pay either through PayPal or with your credit card (Visa, Mastercard, American Express or Discovery). If you wish to pay with your credit card, simply select "PayPal" as your choice of payment when checking out and follow the instructions to complete your payment.

Please make your payment within 3 days. If you do not pay within 3 days, and do not let me know the reason for your late payment, the order will automatically be cancelled.

Shipping

Orders are normally shipped within 24 hours after payment has cleared (not including weekends and holidays). Domestic orders go out by first class mail with delivery confirmation, insurance can be added at an extra cost. International orders are shipped by first class mail as well, but these pacakges do not have tracking numbers or insurance. I cannot be held responsible for packages which are lost during shipping if you do not have insurance.

If you would like to upgrade your shipping option to priority or express mail and add insurance, please let me know either in the "comments to seller section" when checking out or by sending me a convo. I will calculate the cost of the expedited shipping and insurance and if you agree to pay the extra cost, I will send you a revised invoice through PayPal or adjust the cost in the listing.

I always use the address stated on the Etsy receipt. If you would like it shipped elsewhere please convo me as soon as possible, I cannot be held responsible for packages shipped to the wrong address. Please also keep in mind that all international customers are responsible for any custom fees that might occur. I will not give refunds if custom fees are not paid and the package is returned to me. When paying with an E-Check, items will not be shipped until the payment has cleared, which usually takes up to 5 days.

Refunds and Exchanges

If you find your order unsatisfactory in any way, don't hesitate to send me a convo before leaving feedback and I will do anything that stands in my power to make it up to you.

For hygienic reasons I cannot accept exchanges or returns on earrings.

Additional Policies and FAQs

I happily welcome wholesale orders, please send me a convo for details and pricing. I also welcome custom requests!

Last Updated January 25, 2009

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