isabellaslittleshop's Shop Policies

Welcome

:::Thank you so much for stopping into Isabella Smiles! Here you will find handcrafted jewelry made with love and lots of Hawaiian sunshine to inspire sparkly goodness.

:::If you would like to be added to my mailing list, please leave me your email address. My newsletters are a fun way to find out what goes on behind the scenes at Isabella Smiles. And is a wonderful way to keep updated on shop happenings, sales, and giveaways. I may even include a yummy vegan recipe or two and I love to share information about my favorite artists and websites.

Payment

:::Paypal and money orders are accepted here.

:::Please keep in mind that your purchase will not be ready to ship until payment is cleared.

:::Immediate payment is appreciated.

Shipping

:::All orders are shipped within 3-7 days of your payment clearing.

:::Some made-to-order pieces may take longer as stated in the individual listings.

:::My shipping includes First Class postage with delivery confirmation through USPS for orders within the United States. I also ship First Class on all international orders.

:::If you are interested in other forms of shipment, please contact me to discuss your needs.

:::I use recycled materials for shipping.

:::I do my best to make sure that your purchase reaches you in perfect condition. Lost shipments are handled on a case-by-case basis. If your item has not arrived within a reasonable time, I will offer a refund or resend the item, provided there is another available.

Refunds and Exchanges

:::I truly appreciate your interest and want you to be 100% happy.

:::Please contact me within 3 days of receiving your item, should you have any concerns about your purchase.

Additional Policies and FAQs

:::Custom Orders
I have always enjoyed creating custom orders and will do my best to accommodate your requests. Many of my items are one-of-a-kind(OOAK) but often have been able to recreate some pieces with only minor adjustments. Most of my pieces, if not OOAK, have a run of 4-10 editions.

:::Giving Back
I know what a blessing it is to be able to create and share my creations worldwide. In order to keep the good vibes flowing and to give back, I have donated pieces to a local animal rescue group's fundraisers. I look forward to expanding my giving this year to include environmental and animal rights groups.

:::Contact Information
You may contact me through Etsy conversation or email me at isabellasmiles[at]gmail.com.

Last Updated January 27, 2009

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