Down2EarthDesigns's Shop Policies

Welcome

Down 2 Earth Designs is an artistic representation of our community. Our goal is to acquire a piece of land where we can grow a sustainable industry to support ourselves, and allow us to create a peaceful space that we can open up to the community, as an educational example of an alternative lifestyle that is possible.
Everything you will find here (aside from the menstrual pads) is One of a Kind, handmade, with love by our collective in Kitchener, Ontario, Canada!
We use hemp, bambooo, organic cotton, and recycled/reclaimed fabrics. We try and source our fabrics from companies that hold ethical standards.
We hold high standards in the quality of our work. We work with a variety of sewing machines and sergers, sharing our skills and tips to create beautiful, well made craft.

Payment

All applicable taxes are included in the price. Payments may be made through Pay Pal.

Shipping

All purchases are shipped via Canada Post (Air Mail), and should arrive within 5-7 business days
We do not accept returns after the package has been shipped. All products are inspected for flaws or damage before sending, and packaged appropriately, to avoid risk of damage.
Customers are responsible for requesting insurance. Shipping with tracking is expensive, and not all customers want to pay $20 shipping fees. If insurance and/or tracking is desired, purchase the item, and send a message with your request. A custom order will be prepared with the additional charges.

Refunds and Exchanges

We do not accept returns after the package has been shipped. All products are inspected for flaws or damage before sending, and packaged appropriately, to avoid risk of damage. Down 2 Earth Designs is not responsible for lost articles. If a customer would like to purchase insurance or tracking it is their choice, and they will agree to pay the necessary charges. Proof of shipping will be made available in case of dispute.

Last Updated December 06, 2008

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