KealaLegacy's Shop Policies

Welcome

♥´¨)
..(¸.¤ABOUT MY CREATIONS~..♥

Aloha, E Komo Mai! Hello and welcome!

Handcrafted in Hawaii on the beautiful North Shore of Oahu!

My collection is created artfully with care and love. I am inspired by the beauty that surrounds me, the beauty of the Hawaiian Islands.

Lush Green Valleys... Majestic Mountains... Clear Pristine Waterfalls and Streams... Bold and Bright Flowers ... and the Deep Enveloping Blue of the Pacific Ocean...

I try to capture the essence of Hawaii in every piece I design, so kick off your shoes, bury your toes in the warm Hawaiian sand, and let me take you on a virtual vacation through Hawaii...

Me ke aloha pumehana... Keala

Payment

♥´¨)
..(¸.¤PAYMENT METHODS AND TERMS~..♥

At this time I accept Paypal for your secured shopping experience! All payments must be completed within 3 days of purchase. Any payments not received within that time will be canceled.

REMEMBER TO "PAY NOW" WHEN YOU ARE CHECKING OUT! IF YOU DO NOT RECEIVE A CONFIRMATION OF PAYMENT FROM PAYPAL, YOU HAVE NOT COMPLETED THE PURCHASE!

Shipping

♥´¨)
..(¸.¤SHIPPING~..♥

BE SURE YOUR PAYPAL ADDRESS IS THE CORRECT SHIPPING ADDRESS! I ship to the address provided in Paypal unless notified prior to shipping of a different address.

Jewelry Items will be placed in a gift box for protection. If more than 1 jewelry item is ordered, they will be put in the same box. Only delicate items will be boxed separately.

Shipping Rates in USA:
$2.00 for one item an additional $1.00 for more than one item.
Items are shipped bubble wrapped for protection USPS Domestic First Class Mail Parcel 3-5 days from Hawaii.

Shipping Rates to Everywhere Else:
$5.50 for one item and additional $1.00 for more than one item. Items are shipped bubble wrapped for protection USPS International First Class Mail Parcel 5 - 10 days from Hawaii (this time frame may differ depending on your location, if you have questions about this please feel free to contact me).

PLEASE BE AWARE THAT YOUR ORDER WILL NOT BE SENT OUT THE SAME DAY AS PURCHASE. ONCE CONFIRMATION OF PAYMENT THROUGH PAYPAL IS RECEIVED IT TAKES 2 DAYS IN ORDER TO PREPARE YOUR ITEM FOR SHIPPING.

Refunds and Exchanges

♥´¨)
..(¸.¤REFUNDS AND EXCHANGES~..♥

I am very proud of my creations, so if you are unhappy with your order, please contact me within 14 days of receipt. I will be happy to work with you to correct the order or supply a refund (minus shipping).

Product needs to be returned in the same condition as it was shipped. If it has been damaged, you will not receive a refund. Because I take care in packaging the product to reach you safe and sound, I expect the product to be returned with the same consideration. Mahalo!

Additional Policies and FAQs

♥´¨)
..(¸.¤UNIQUE AND ONE OF A KIND~..♥

I love to do custom creations, so please feel free to contact me. I would be happy to work with you to create a custom piece of art that encompasses the essence of the Hawaiian Islands! Time frame for custom orders vary depending on quantity and inventory of available supplies.

A majority of the creations I make use natural items (pearls, gem stones, crystals etc). Please be aware that because these creations are handmade you will find natural variations in the products used. These variations in no way affect the use or quality of the product, but rather add a touch of character to it!

I do create some of my unique designs in batches. Each item will be tagged to show which creation it is in that batch (1 of 5, 2 of 5, 3 of 5 etc.)



♥´¨)
..(¸.¤FOR FUN~..♥

Kids items will be wrapped in fun gift wrap, or it can be included in the package. Package can also be addressed to your child! I know my kiddies LOVE to receive mail with their name on it! Just leave your preference in Notes To Seller.

Last Updated July 21, 2009

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