ArtByLilin's Shop Policies

Payment

I accept payment by PAYPAL only.

If you do not have a Paypal account, you can still checkout with Paypal. When you click the Paypal “Pay Now” button it will gives you the option to pay safely with your credit card.

If you pay via Paypal E-Check, the payment will usually takes about 3-5 days to clear. You shipment will only be effected after the payment clears.

Payment should be made at time of purchase. Please be reminded that you have not completed your transaction until you have clicked on the "pay now with Paypal" button. Transactions not completed within 3 days will be cancelled.

Shipping

Unless indicated otherwise, ALL orders (unless indicated otherwise) will be packed in gift box with ribbon, then carefully packed bubble mailer and sent as Registered Article via Singapore Post Standard Mail. Shipping lead time is usually between 6-12 days to the United States/Canada. Gift card is available upon request for FREE.

Insurance is optional but highly recommended. Buyer resumes responsibility for uninsured packages. Please contact me if you opt for insurance.

Shipment will be effected within 48 hours after payment. Any purchases made on a Friday or weekend will not be shipped until the following Monday (Singapore Time).


IMPORTANT NOTICE: You will be responsible for any customs fees or import taxes that may be levied on your purchased item. So please check or be aware of your country's laws and regulations before purchasing.

Additional Policies and FAQs

CUSTOM ORDERS:
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NEED A CHAIN FOR YOUR PENDANT?
Cord/Chain of various materials and styles are available upon request at reasonable price. You can also custom order a matching beaded necklace for your selected pendant. Lead time varies depending on the designs.

LOVE A PENDANT & WANT IT AS A PIN OR MAGNET?
Easy! Just contact me and I will attach a pin/magnet to it for FREE!!



PRIVACY POLICY:
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ArtByLilin© will not share or sell the names, addresses, phone numbers, email addresses, and account information of customers to any person or company.

Last Updated March 29, 2009

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