Spinsanity's Shop Policies

Welcome

Who says a well-spinning spindle has to be expensive? I use American hardwoods (red oak and aspen--did you know that aspen grows very well in fire damaged areas? They spread via root suckers, their roots are protected well below the fire's heat and the burn clearing allows saplings the open sun they need to grow. Very cool!) to keep costs down. My hooks are delicate eye screws (opened and adjusted for the best alignment) rather than clunky cup hooks or more work (and therefor, cost) intensive hand bent wire.

Who says you can't have an alien, a snail, the flag of Europe, or a bundle of spring flowers on a spindle? From the fun and funky to the simple oaks, my large thin whorls are like little Frisbees--floating on air, they'll hit the ground still spinning.

Payment

I accept Paypal. If you wish to pay by another method, please convo me so we can work something out.

Shipping

As required by Paypal, I use the address attached to your Paypal account--please be sure that address is correct. If you would like your order shipped to another address, please let me know in the order comments or convo me immediately.

I ship USPS first class with delivery confirmation when possible. My shipping fees cover (unused) boxes, packing materials and related expenses. I ship US purchases often daily (currently within 3 days), international *at least* twice weekly

I am secret pal/swap friendly--I'll ship directly to your pal with no packing slip and a nice card with your message.

Refunds and Exchanges

In most cases, I will gladly replace spindles damaged or lost in the mail. Anything else, please contact me so we can work it out.

Additional Policies and FAQs

I welcome custom orders! Tell me what you have in mind and I'll let you know if I can do it. I don't require deposits or prepayment and you are under no obligation to purchase (excepting personalized--ie. name--items).

I've been asked about the glue "residue" on the underside of the whorls. When I glue the whorls, I spin them down into drops (2-3) of glue I place on the shaft. The glue foams a bit and the excess comes out on the underside. I leave that excess because the whorls are rather thin and that collar of glue gives it a little more support. It's also more flexible than other glues I tried when I first started making my own spindles. Drop spindles sometimes do drop and brittle glue often breaks when that happens.

note: All SpinSanity Spindles designs are mine and I retain all rights. Please do not copy or sell--or support those who copy and sell--my work.

Last Updated November 05, 2009

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