pebblesandmetal's Shop Policies

Welcome

Welcome to my shop! At pebbles and metal, I try to reflect the beauty of the natural world through my art.

At the moment, jewelry and photos are available. Coming soon - knit scarves and blankets!

Please read these shop policies carefully. If you have any questions about purchasing any item, please convo me.

Payment

I accept all credit cards and bank account transfers though paypal. Please let me know if you prefer another form of payment.

NJ customers: There is a sales tax of 7% for all transactions.

Shipping

FREE shipping if you spend $100 or more for one purchase. Otherwise, I use USPS priority mail for all shipping and use a flat rate of $5.50.

I use USPS delivery confirmation, and will email you the tracking number once the package has been sent. YOU HAVE THE OPTION to buy insurance (through paypal), which I recommend.

Refunds and Exchanges

I stand behind the quality of my products. At pebbles and metal, customer satisfaction is a top priority.

If you are unsatisfied with the jewelry you receive, or if it is defective in any way, I will refund the cost of the item(s), less shipping costs. You must email me within 14 days of receiving the shipment, and I will provide information about how to return the item(s).

Due to printing costs, all photography is non-refundable.

If a package is lost in the mail (yes, even priority mail with deliver confirmation can get lost), please convo me and I will try to track down your item(s).

Additional Policies and FAQs

Please visit
http://www.flickr.com/photos/carrienorin/sets/72157600166153382/
to find more pictures! If you'd like to purchase prints, please convo me.

Thank you so much!

Live simply,
Carrie (pebbles and metal)

Last Updated August 07, 2009

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