TheVintageDoctor's Shop Policies

Welcome

*** Sizing ***

All sizes are listed in INCHES. "How do know what my actual measurements are?" - you may ask. It is very simple - take a tape measure and wrap it around yourself.

Bust: the fullest part across the chest - THIS IS NOT YOUR BRA SIZE!
Waist: the smallest part around the torso - usually the middle of the "hourglass" figure
Hips: the widest part of the lower body

Make the tape measure fit how you want the dress or corset to fit. Remember to measure yourself while dressed in the undergarments that you plan on wearing with the item! Be mindful of any "breathing room" you need.

CORSETS: breathe OUT all the way, then measure. Most people wear corsets 2 to 4 inches smaller than their actual body measurements. This will ensure an excellent body-hugging fit with no chance of shifting/falling down during wear.

Overbusts: already have a 3" gap built into them. This will ensure an excellent body-hugging fit with no chance of shifting/falling down during wear. When placing an order, please choose the size closest to your body measurements.

Underbusts: are measured closed (no gap). When placing an order, please choose at least one size smaller than your body measurements. For example, if your waist is 26" around, then you should order the 24" underbust.

DRESSES: breathe IN all the way, then measure. Our dress design is made with style and comfort in mind! If the bodice is too small, it may constrict your breathing and movements, making it very troublesome to wear.

Next, compare your numbers to the ones listed on the chart. If you need assistance, feel free to contact us. Please do NOT email us with your bra size, or tell us that you "usually wear a size 6", whatever. You may be a Size 6 in Brand X, but a Size 8 in Brand Y. There is no such thing as universal sizes. Give us inches!

*** Rush Orders ***

If an item is needed sooner than the posted turnaround time (4 weeks), you have the option of upgrading to a Rush Order for an additional fee. You must first contact us with your due date prior to ordering to schedule a completion date and confirm fabric availability. We obviously cannot make your rush order if we don't know your deadline ahead of time! We will then put up a custom listing for you to purchase.

Rush fees are set at 20% of the item's base cost and are NONREFUNDABLE. Our calendar is already full as it is with orders that were placed on time - bumping these projects would be unfair to the clients who already paid for them. Squeezing in additional projects forces us to work double-time, so rush fees are put in place to make that time well spent.

Payment

Payment is expected within THREE days of the closing date by either Paypal or Google Checkout (manual invoice). NO PERSONAL CHECKS. If no communication and/or payment has been received after the 3-day period, then the item will be relisted, appropriate feedback will be left and the buyer reported to Etsy.

Shipping

I AM DEFINITELY NOT RESPONSIBLE FOR POSTAL DAMAGE OR LOSS! If you reside in the United States, and you absolutely wouldn’t trust the Postal Service as far as you could throw it, then remember to request postal insurance! If you find that it’s been 6522346641167876 years between sending your payment and the current date, and you still haven’t received your item, then 9 times out of 10 it’s lost in the mail. If no insurance was purchased, then I’m afraid that you’re simply SOL. THERE WILL BE NO REFUNDS AND NO REPLACEMENTS AT MY EXPENSE!

All domestic packages are sent via Priority Mail - all international packages are sent via First Class Mail.

Refunds and Exchanges

Due to the nature of DIY & Custom Order items, ALL SALES ARE FINAL. We do our very best to describe items thoroughly & honestly. We also take the time to post extreme close-ups of the itty-bitty details of the pieces - just so you know what you are getting into. If a problem arises, just shoot us an email!

NOTE: All posted sizes are true and exact - it is the customer's sole responsibility to make sure the item will fit by calculating their body measurements correctly BEFORE placing an order. Absolutely no refunds or exchanges will be accepted if you measure incorrectly, guesstimate, or otherwise fail to follow these directions altogether.

Additional Policies and FAQs

We ONLY use lawfully purchased, LICENSED t-shirts & fabric in our reconstructions. They are obtained directly from retail stores or wholesale suppliers. We do NOT screenprint/spongepaint/sharpie/bootleg or otherwise ripoff designs or logos. It is unlawful to do so. Period.

Last Updated October 12, 2009

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