IzabelDesigns's Shop Policies

Payment

I accept PayPal only !

Please pay withing 24 hours, or the transaction will be canceled and reported.

Please note : Packages are shipped to the Paypal address unless you have stated otherwise in the note to seller section.

Shipping

I will ship your items withing 48h of receiving your payment.

Shipping is done by Canada Post using the light packets by air mail.

***DUTIES AND CUSTOMS***

The option of "Other" will be checked on the custom form as well as the true value of your item.


Duties and customs are the buyer (you) responsibility
Shipping times:

Canada: from 3 to 10 days
USA : about 2 weeks
Everywhere else : About 4 to 6 weeks. Please contact me for a more accurate time frame !

Please also not that sometime a package can be held at customs for a few days.

Refunds and Exchanges

***PLEASE READ!***

I you are having problems receivig your order, please contact me and I will do my best to resolve the problem.

I do not offer refunds or exchanges on beads and findings if you changed your mind or if you do not like them.

Last Updated January 02, 2009

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