Luxedesignworkshop's Shop Policies

Welcome

Welcome to my Luxe gemstone boutique! Here you will find one of a kind hand crafted jewelry created for special occasions and everyday! There is nothing better to brighten your mood than wearing a piece of jewelry that you love. A creation that is unique and well made, Artist crafted and elegant!
~I enjoy every part of this business.
~I shop in person. I like to hold gemstones and see them in the light before purchasing them.
~I prefer to shop the local jewelry supply and get to know who I am buying from and what their standards are. I believe that creating relationships in business has helped me to provide the highest quality work.
~I love to get to know my clients and find out what they like. This helps me to create work that is more personal.

It is my hope that you will find something here that you love!

Payment

At this time I only accept Pay Pal. You can pay with Visa/Master Card through Pay Pal without an account. See below.

Payment is required within 24 hours unless the transaction is in process through Pay Pal. I will allow 3 business days for Pay Pal transactions to clear.

Non PayPal Credit/Debit Card Purchases
I can accept payments by Visa or MasterCard. You do NOT need a PayPal account. It's simple...

1.) when making your purchase on Etsy, click the PayPal option during checkout.
2.) Once order is submitted, click the "Pay Now" button
3.) This takes you to a separate PayPal window On the left you will see in bold text "Don't have a PayPal Account?"
4.) Click this option, this allows you to pay with a credit card without having to sign up for PayPal.

I do add sales 7% sales tax to orders shipped within the State of Georgia...sorry!
I will send you a revised invoice via Pay Pal.

I will accept lay-a-ways on items over $200.00, 50% down and 45 days to pay it off.
Contact me in advance to set it up.

Shipping

I ship USPS "first class" within 3 business days.

Shipping includes insurance and delivery confirmation within the US and I can expedite your shipping to priority mail for a $3.00 fee.

If you would like Express mail or some other delivery service please contact me.

I do not have a formal policy regarding out of country shipments. If you live outside of the U.S. and would like to make a purchase please contact me and let me know what the most reliable shipping method is and I will revise an invoice for you through Pay Pal.

I am not responsible for any customs charges.

Refunds and Exchanges

* Sale purchases (including weekend deals) are final. Please look over photos carefully, ask questions, contact me if you would like any more details. More than anything I want you to be happy with your purchase.

All full priced purchases can be returned within 7 days of delivery for a full refund. It is bad Karma to wear an item and then return it... You will need to cover the shipping and insurance cost to send it back. All original packaging should be intact. It is necessary to contact me in advance of shipping.

I stand behind my work and will repair any problems that arise within the first 6 mos., after that, should there be a malfunction... please contact me. I have never had an item returned for repair, but there could be a first time...

Additional Policies and FAQs

If you like what you see
and would like for me to customize something for you,
just let me know, I love custom work!

Wholesale inquiries are welcomed

I enjoy little details and like for everyone to be happily surprised when they open their package. It will be festive and fun and can be gift wrapped if you would like.

Last Updated October 26, 2009

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