OneGirlTwoDogs's Shop Policies

Welcome

We are a smoke-free and pet friendly environment.
We proudly use recycled packaging.
We like to communicate with buyers.
We need your support and encouragement. If you like what you've purchased from our shop, please give us a feedback.

Payment

I accept credit card payments through PayPal. If an order is not paid within 3 days, it will be canceled and re-listed. Buyer may contact me via email or convo to arrange the time for the payment before it's canceled.

Shipping

I will ship the orders within 3 days after the payment has been received. Everything is shipped via USPS First Class Mail. If you'd like any upgrades, please convo me before you make the payment. The shipping is free for any purchases within United States and Canada.

Refunds and Exchanges

I hope you are happy about the item you've purchased from my shop. If you receive the item that is damaged, and would like to exchange the same item(if it's available) or have a refund, please ship the damaged item back to me.

I will not be responsible for the loss of the mail. However, you may purchase the mail insurance for your item. Please send me the message while you check out, I will send you the invoice for the insurance.

Additional Policies and FAQs

I accept custom order for drawing, graphic design, card and stationery design. Please click "Request Custom Item" on the right of this page.

Last Updated December 07, 2008

Etsy's Policies

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