cottoneyedjo's Shop Policies

Welcome

Upcycling lovely woolen fabrics, beads from damaged glamourous dresses, lovely felted items from sweaters or knitted items...

My interests change along with what the universe puts into my hands. I have been a fiber artist for many years. My current best loved thing to do is rug hook.

Payment

I accept paypal and RME, money orders and personal checks. For a personal check, shipping will be held until it clears, and must be for the total due, including taxes if you live in TX. :)

Returned checks will have a $25.00 fee.

Shipping

Generally within 48 hours of cleared payment, so long as the USPS is open. At peak times for mail, shipping may take longer for them to process. I'll get it to the USPS asap, after that, I have no control over the transit time.

Refunds and Exchanges

No returns accepted. High value items will be insured, but if severely damaged may not be able to be repaired or replaced.

Additional Policies and FAQs

Hooked Rugs should NOT be put into a washing machine. If surface soiling occurs it should be blotted up immediately with a clean cloth. Most of my hooked items are for decorative purposes, to be hung or placed on a table.

I do NOT make items for use by children. Although decorative items might look good in a child's room, they may also contain items such as buttons that would present a choking hazard.

Items that contain parts such as rusty springs also pose possible dangers that should be obvious because of the part.

Last Updated June 30, 2008

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