poorjack's Shop Policies

Welcome

I create because I enjoy it; art is my means of personal expression, and keeps my nerves from fraying completely in such a busy world. I sell those creations to buy more supplies to do it again.

Beyond that, I don't have much in terms of any definite "creative process". When I'm having a good day, or when I'm having a bad day, I sit down to make things. Sometimes it's with my grandmother, or with my cat watching, or when I'm alone. Anything can be inspring at any time, and creativity doesn't work on a schedule.

It's my sincere hope that the love put into making each little item will be obvious to anyone who purchases them, and that my enjoyment will be contagious.

Payment

At the moment, I accept payments by any kind of Paypal only. Please send payment within 48 hours of making a purchase, and don't buy unless you can pay.

Shipping

Orders will be shipped via First Class in padded envelopes by default; if you would like any upgrades such as Priority shipping, insurance, or confirmation, let me know.

I visit the post office once or twice a week, so your package will be mailed within seven days of purchase.

Refunds and Exchanges

Generally, I will not offer any refunds or exchanges, sorry. I'll ship everything in perfect condition and with great care, but can't be accountable for whatever happens after that. If you think something might happen during shipping please upgrade your postage method or opt for insurance. To date, no problems have occured with anything I have shipped.

Additional Policies and FAQs

I do welcome inquiries about custom orders and commissions, though because of limited free time the cost will be slightly higher. I'm also interested in trades, as well as wholsesale gigs. (I'd very much like a job doing what I love.)

Hopefully you'll be 100% happy with your purchase, but in the event that you're not, please contact me so that we can fix it up so that you are.

Once again, thanks for taking the time to check out my shop!

Last Updated October 11, 2008

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