hollabee's Shop Policies

Welcome

Hollabee shop

Product Info

Made in Australia: Hollabee products are designed, printed, cut and sewn by Bianca van Meeuwen in Melbourne, Australia.

Patterns: Pattern placement on Hollabee products is ad-hoc so that where the design falls on any given product may differ from our product catalogue. Everything I make is individual. Hollabee endeavour consistent and high quality printed fabrics, however all fabrics are hand printed and natural variations may occur.

Colour: Hollabee makes every effort to portray colours as accurately as possible; however, a difference may occur due to individual monitor settings and other factors. Bleach, sunlight and frequent washing will impact on colour intensity.

Product Care: Do not bleach any Hollabee products. Table and kitchen linens are 55% linen 45% cotton and can be washed in a machine on cold cycle followed by a low tumble and iron. Please be aware that some shrinkage may occur and that frequent washing will impact on colour intensity. Pillow covers can be washed with care but to avoid accidents like shrinkage, I recommend dry-cleaning them. For the bags I recommend dry-cleaning only.

Payment

I accept PayPal for International and Domestic orders. Australian buyers can also contact me for direct debit payments.

Shipping

Order Processing

I make every effort to ship your order quickly. However, I am a one-person company so please allow up to 3 business days to process your order. Shipping times depend on your location. For more information please visit www.auspost.com.au

I use regular Australian Post to ship your parcel. For information visit www.auspost.com.au

Tracking your Order

When I ship your order, I will update the status in my Etsy shop notifying you that your order has been shipped. If you have questions about your order, please email me at info [!at] hollabee.com.

Refunds and Exchanges

If you have a question about a product please email me at info [!at] hollabee.com and I will do my best to help.

Additional Policies and FAQs

Gifts

I ship all my products in a resealable bag, with product care instructions and in a recycled envelope. If you would like to add a personal note to a gift, please email me at info [!at] hollabee.com and add the message you would like in the card in the comments section during the checkout process.

Wholesale

I welcome the opportunity to do business with retailers interested in selling my collection. For wholesale information, please contact me at info [!at] hollabee.com

Privacy and Security

Your privacy and security is important to me. Hollabee does not share your information with anyone. Blogger hosts my blog, for information on security please visit privacy information on Blogger. Etsy hosts my shop, for information on security please visit privacy information on Etsy.

Copyright
All content on my blog and shop is copyright to Hollabee. © Hollabee 2007 - © Hollabee 2008

Last Updated June 30, 2008

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