DorothyCheng's Shop Policies

Payment

I accept personal checks from the United States and Paypal, although I do prefer Paypal! Please make sure that you send payment within five days of purchase.

Shipping

I will ship your goodies USPS within three days after I receive your Paypal transfer or my bank clears the check. Also, I’ll send you an email the day I ship so you can start looking forward to getting your package! I will ship internationally; contact me and let me know your exact location. All items will be shipped nestled in a gift box.

Please let me know if you would like to add insurance to your shipping charge. I recommend it for purchases over $50, as I am not responsible for packages lost by USPS.

Refunds and Exchanges

I accept returns on a case-by-case basis. I do my best to describe and show my work as accurately as I can so that you know what you’ll be getting. I am always happy to answer any questions or discuss requests or concerns. However, if you are displeased with something about your purchase, let me know and we can work out a solution.

Additional Policies and FAQs

Most of my pieces are one-of-a-kind but there are some items that can be reproduced. Convo me if you're interested in a replica or a custom order!

Last Updated June 30, 2008

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