vinylvineyard's Shop Policies

Welcome

Hi there. Welcome to Vinyl Vineyard!

Payment

We accept payment through paypal only. We cannot ship your product until after payment has fully cleared.

Shipping

PACKAGING: Our products are delicately packaged to ensure safe delivery.

SHIPPING:
All orders within the US will be shipped via USPS Priority within 3 business days (unless stated otherwise) of payment. NOTE: I will ALWAYS ship your order to the address listed in your ETSY account, please make sure it is the correct address.

Refunds and Exchanges

Purchasing online runs potential risks to buyers. Due to this risk, Vinyl Vineyard cannot assume responsibility fo items lost in the mail. However, proof of shipment can be delivered by request. If a replacement product is desired, all costs must be paid by the buyer. By purchasing, you agree to this liability.

Additional Policies and FAQs

PHOTOS: Please check the measurements I've specified in the listing. Sometimes I have a design in a few different sizes; the picture provided may or may not show an accurate measurement.

CUSTOM WORK: We welcome all orders for custom work! Please contact us at vinylvineyard [!at] yahoo.com with any questions. Or view our blog at vinylvineyard.blogspot.com.

COLORS: Each listing states the vinyl available to the purchaser. If you'd like a different color than what is offered, there may be an additional charge and or additional shipping time. Please make certain you select your desired color(s) when the option is given or the item will be shipped in its default color.

FAQ:
1. Are your products pre-spaced or do I have to stick each letter on myself? Not to worry, they are pre-spaced.
2. Are these stickers re-usable? Although they aren't re-usable, they are easily removed.
3. Do you do custom orders? Yes. Just convo me here or email me at vinylvineyard [!at] yahoo.com.
4. Do you offer sales? Yes!! Check back in our shop periodically for numerous sales throughout the year.
5. How long does it take you to ship my order? Usually within three working days of receiving payment.

APPLICATION:
1. Clean your wall or surface
Be sure that the surface you are applying the vinyl to is: smooth, dry and free of
dust and dirt. Vinyl is best applied to walls, windows, mirrors, fridges, tiles, ceilings, bathrooms, and toilets. Vinyl Vineyard products are removable but may not be repositioned or reused. Do not apply to freshly painted walls! Wait a minimum of 2 weeks after painting.

2. Prepare the Vinyl
Lay vinyl on a flat surface and press firmly over the entire decal with the edge of a credit card or similar object. You are re-activating the bond between the decal and the transfer tape.

3. Plan your layout
Arrange your product (graphic side up) on your surface using masking tape. Be sure to measure from the actual letters, and not the edge of backing paper. Then tape with masking tape into place. Make yourself a vertical “hinge” running a little more than halfway across the vinyl. Be sure you’re happy with it- this is how it will come out.

4. Apply the Vinyl Lettering
Starting from the bigger half, slowly peel the transfer tape away from the white backing. (The vinyl lettering should be sticking to the transfer tape. If some of the decal remains stuck to the white backing, stop. Rub the decal in that area and try again until you have “pulled” to your hinge. Hold with your left hand and with your right hand, cut the white backing off up to the hinge point. Now, if you were to lay your vinyl down, it should apply directly to the wall. So- begin to do that! As you lower your product against the surface, carefully move your hand slowly across the decal, starting at the top center and working your way out to the edges and bottom of the decal. Now do the same to the smaller half. Peel away the transfer paper from the white backing- (you should not have to cut any away this time, it should entirely fall off) and apply the remaining side to the surface. With your finger or credit card finish the application by rubbing over the entire graphic to remove any air bubbles. Once you have removed the air bubbles carefully remove the transfer tape making sure that the decal is sticking to your surface
and not the transfer tape.

REMOVAL: Use a blow dryer to heat vinyl first. Then beginning at a corner, peel off the vinyl.

DISCLAIMER: Vinyl Vineyard is not responsible for any damage caused by applying or
removing a decal from any surface. Apply vinyl lettering at your own risk.

Last Updated August 15, 2008

Etsy's Policies

Terms of Use • Privacy Policy • Copyright Policy • DOs and DON'Ts