StudioRat's Shop Policies

Payment

PAYMENT POLICY

PayPal payments expected at the time of sale. If there's a problem, just send me an Etsy Conversation and we'll work it out.

Remember, Credit Cards *can* be used without a Paypal account, using the PayNow with Paypal link, but not logging in. Merely select the "Continue" link for this option.

Money orders accepted from United States USPS Postal Money Orders accepted ONLY. Any other MO types or assumptions will be returned and item will be Relisted. Those outside of US selecting Money Order, Order will be Canceled, item Relisted and I will communicate this to you asap.

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Shipping

-Packages are mailed using USPS priority shipping. Please specify when making a purchase if you would like to have express shipping, delivery confirmation, or insurance added to your package. Do so with the postal upgades feature during checkout. Additional costs apply.

-I welcome international orders! Allow up to 4 weeks for delivery, due to customs being difficult from time to time.

-*NOTE! You don't need to have a Paypal account in order to pay through Paypal. You can choose the Paypal option and pay with your credit card.

-All items are packaged nicely. We try to use recycled packaging whenever possible to help cut down on shipping costs, as well as to recycle. Help a tree and recycle! You'll smile on the inside ^_^


Most orders shipped w/in 1-5 days after payment clears.

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Refunds and Exchanges

RETURN POLICY
I understand that sometimes an item is not quite what you expected. Because of this I accept returns on any item within 7 days of its arrival at your address. Return shipping costs are your responsibility, sorry. But, you will receive a full refund for the item itself.

Additional Policies and FAQs

If for ANY reason, you have not heard back from me within two days of sending a convo, than please feel free to contact me either via my personal email- picnpaint [!at] yahoo.com OR give me a call at 757.812.0544

Thank you, and please make yourself heard so that no one gets lost in this crazy Etsy world!

Last Updated June 30, 2008

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