nanalee's Shop Policies

Welcome

Our merchandise is described in detail and photographed so you can see exactly what you are getting. Please feel free to ask any questions regarding our policies, the item you are interested in, the shipping, etc. We are Honest! We are here to do business and leave our customers Happy!! We love doing business on Etsy!!

Payment

We prefer PayPal. If you have another method of payment, please ask before you finalize the transaction. Thank you!

Shipping

We use the US Postal Service. We will ship to the United States via parcel post, first class, or Priority, depending on the item. We can ship to Canada, but please, ask first for a calculation. You will need to furnish your address so that we can determine the exact postage. Questions? Just convo us. AND, WE ARE NOT ABLE TO SHIP TO OTHER COUNTRIES AT THIS TIME. WE ARE SORRY FOR ANY INCONVENIENCE TO YOU.

If you want insurance, you must tell me PRIOR to pushing the "Purchase" button so I can add it to the listing. Thanks and PLEASE ask, if you have any questions at all.

Refunds and Exchanges

WE ARE HONEST AND DESCRIBE OUR ITEMS IN DETAIL WITH MULTIPLE PHOTOS. IF THERE IS SOMETHING WRONG OR YOU ABSOLUTELY HATE THE ITEM YOU ORDERED, PLEASE CONVO AND WE WILL DO WHAT WE CAN TO MAKE YOU HAPPY!!

Additional Policies and FAQs

We're a friendly group here, so ask any questions you might have. Custom orders? Just ask. Need something we just might have waiting to list, convo us and we'll check the shelves. Thanks a bunch and have fun shopping at VICTORIAN VISIONS by nanalee on Etsy!!

Last Updated January 10, 2009

Etsy's Policies

Terms of Use • Privacy Policy • Copyright Policy • DOs and DON'Ts