ButtonHole's Shop Policies

Welcome

Welcome to my shop. Here things are created with love in a smoke free environment, but I do have a cat. All orders are packaged with care in bubblewrap and padded mailers or boxes. I always leave feedback after package is delivered and customer lets me know everything is ok either by feedback or convo.

Payment

I will accept PayPal, money order, or personal check from US customers.
PayPal payments must be made at time of checkout. If paying by personal check, order will be shipped as soon as check clears my bank. Money order payments must be made with USPS money orders only. If a customer does not pay and refuses to respond to convos or emails from me within 7 days, sale will be cancelled and item relisted.

*****ALL INTERNATIONAL ORDERS MUST BE PAID FOR BY PAYPAL ONLY.******

Shipping

US Shipping:
I always ship to US customers by first class mail with delivery confirmation within 2 days after payment is received.

Insurance is optional, but please note that if you do not wish to purchase insurance, I cannot be held financially responsible for lost or damaged packages.
******************************************
International Shipping:
International orders are shipped by first class mail with customs form attached. I will not mark items as "gift" so please do not ask.
PLEASE NOTE....Buyer is responsible for any duties or taxes due upon receipt of package in their country.

Refunds and Exchanges

Buyer may send me a convo or email to discuss any problems they may have with their order and I will work with them towards a satisfactory solution.

Last Updated April 22, 2009

Etsy's Policies

Terms of Use • Privacy Policy • Copyright Policy • DOs and DON'Ts