desertwaya's Shop Policies

Welcome

I make items that are Native American Inspired, Gothic, Punk, Pagan and sometimes i even make stuff for that Christian in the family. The products in my shop are either from recycled stuff or just straight by my hand.

I am a proud member of the Etsy's Dark Side Street Team & the Metaphysical Etsy Team! Want to see more spooky shops? Check our team out at:
http://www.myspace.com/etsysdarkside

I also sell items at my other sites:
www.cafepress.com/desertwaya
at www.gothauction.com (look for desertwaya)

Payment

Payment Methods:
USD payments can be made in Cash but at your own risk. Im not responsible for lost payments & actually discourage you from sending payment this way. I also take PAYPAL!

Deadlines:
If paying through the mail you have 10 days to send your payment. Paypal payments should be made w/in 3 days of sale. If there are any complications please just write me and let me know.

Insurance:
If you would like insurance just add an additional $1.50 during your checkout/payment and let me know in a little note.

Cancellations:
i have the right to cancel a sell at anytime for any reason. If something comes up and you need to cancel your order please let me know and we can work something out.

Shipping

I usually ship through USPS. Items ship out between 1-2 wks right now. Special orders may take a little longer. Sorry but i can't do rush deliveries at the moment.

I always ship w/ a confirmation # and if its an item made of glass i also insure it for free(runes not included)! Local pickup is allowed, let me know prior to buying so i can wave the shipping fees.

Please consider the weather when ordering, i cannot control the weather. So beware when ordering in the hot & rainy seasons.

I try to be "green" as much as possible by recycling packing materials. Also,i will ship some items to Canada just ask if you're interested in something and i can let you know about if and how much shipping will be. I am not willing to ship to overseas countries at this time though, sorry but customs is a major pain.
*Shipping prices cover shipping, gas, confirmation & packaging materials used to ship. If there is a problem w/ my shipping rates then please don't purchase from me. I feel they are very reasonable.*

Refunds and Exchanges

there are no exchanges due to most items are one of a kind. refunds will only be given on insured items and only for sales price not shipping. must contact me w/in 3 days of receiving item for refund and instructions.

Additional Policies and FAQs

I welcome specialty orders. If you need a larger order of an item, ask and i might be able to do it!

Last Updated December 09, 2009

Etsy's Policies

Terms of Use • Privacy Policy • Copyright Policy • DOs and DON'Ts