TheSingingBird's Shop Policies

Welcome

♥Welcome to The Singing Bird♪
I am so glad you stopped by for a visit! :)

Payment

I accept Paypal on all items. Please make your payment within 3 days of purchasing your items from my shop.

Shipping

After receiving payment, I ship within 2-3 business days via USPS First Class with Delivery Confirmation, but if you need something really fast I can ship Priority Mail, just let me know in the message to seller on your invoice during purchasing. You are welcome to contact me to request insurance on an item before purchasing it and I will revise the price to include the cost of insurance.

For INTERNATIONAL ORDERS, please contact me before purchasing and describe which item(s) you are interested in, along with your address, to determine shipping costs (and customs fees if any pertain to your country). Thank you.

Refunds and Exchanges

I strive to make my art and gifts very high quality, but if you are unhappy with an item please contact me within one week of receiving it to arrange for a return or exchange. I will refund your cost minus shipping charges when it is returned to me in excellent condition. Sorry, but I cannot be responsible for lost or damaged items.

Additional Policies and FAQs

I am happy to consider custom orders when time permits with my family's schedule. Feel free to browse through my sold items for inspiration. Please contact me with any questions or ideas.
Thanks! :)

Last Updated October 04, 2009

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