TJSpanky's Shop Policies

Welcome

Hello and welcome to my little stationery shop. All my items are made using the best quality card and envelopes with the highest level of craftmanship. I can undertake wholesale orders please e-mail me for details.
If you see any item that you would like personalised or if you would like to commission me for a special item please do not hesitate to contact me.

Payment

All international buyer please pay by Paypal within 3 days.
UK buyers please pay by PayPal although I can accept credit and debit card payments over the phone, your details will not be stored and the receipt will be posted with your purchase. Please send me a 'convo' for details regarding paying over the phone.

Shipping

Your item will be posted as soon as you payment is received. I post all international packages by Royal Mail First class. Domestic packages will be also posted by Royal Mail First class although you can upgrade to Next day Delivery if you need the item in a hurry.

Refunds and Exchanges

Goods will be refunded if postmark returned within 7 days and in original condition and packaging. I can not refund postal costs. Please e-mail ne if you have any problems with an item as I may be able to help without you havign to post the item back. Many Thanks.

Additional Policies and FAQs

Please be aware of the customs and duty charges that may apply to your country. Once the item is posted any extra charges that may be added are the buyers responsibility. Many thanks.

Last Updated November 25, 2008

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